Troubleshooting

Articles and support for general troubleshooting, known limitations, issues with block sessions, uninstalling + reinstalling, iOS troubleshooting, and managing your account

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22 articles in this collection
Written by Freedom
General Troubleshooting

Freedom for Android Troubleshooting

This article covers various issues with Freedom for Android and links to articles with more information and solutions.
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Written by Freedom
Updated over a week ago

Freedom for Mac or Windows troubleshooting

This article provides in-depth troubleshooting steps for both our Mac and Windows Freedom app.
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Written by Freedom
Updated over a week ago

Freedom for iOS troubleshooting

This article covers various issues with Freedom iOS and links to articles with more information and solutions.
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Written by Freedom
Updated over a week ago

Freedom and Mac 10.14 Mojave

Freedom works with Mac 10.14, but you'll need to enable one thing to get the green screen!
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Written by Freedom
Updated over a week ago

How to check Windows proxy settings

This article provides step-by-step instructions on how to check that your Windows proxy settings are working with Freedom.
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Written by Freedom
Updated over a week ago

Freedom and Local Software Development Environments

This article provides tips for making sure that Freedom and your Local Software Development Environment work together.
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Written by Freedom
Updated over a week ago

Freedom and Windows Store Applications

This article provides instructions on how to fix issues that Freedom may cause by inadvertently blocking Windows Store applications.
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Written by Freedom
Updated over a week ago

How to manually synchronize Freedom

This article provides instructions on how to manually synchronize Freedom.
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Written by Freedom
Updated over a week ago

How to get support

This article provides information on the two options to contact customer support for assistance.
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Written by Freedom
Updated over a week ago