In its default mode, Freedom requires the use of a proxy for blocks to be effective. This could cause issues with:
Other apps that use a proxy
VPNs
Workplace or public computers that don't allow use of a proxy
In some cases, slower computer performance
If you experience any of those issues on your Mac, enabling Non-proxy mode should resolve the problem.
How to Use Non-Proxy Mode
To use Freedom in non-proxy mode, select Options > Non-Proxy Mode from your desktop menu:
Note: This option can only be selected or deselected when no sessions are active. If you need a session deleted, please contact support or see the instructions in this article: Ending a block session.
Troubleshooting
Blocking no longer works in some browsers after turning on non-proxy mode
Not all browsers are currently compatible with non-proxy mode. Please see this article for compatible browsers: Supported Browsers for Website Exceptions and Non-Proxy Mode on Mac. If there is a browser you would like us to add, just let us know!
Turning on non-proxy mode blocks apps that aren't on your blocked apps list
On a Mac, any browser that is not compatible will automatically be hidden in non-proxy or website exceptions mode.
Having trouble?
If you're having any difficulty, please feel free to contact us. We're happy to help!