In its default mode, Freedom requires the use of a proxy for blocks to be effective. This could cause issues with:
Other apps that use a proxy
VPNs
Workplace or public computers that don't allow use of a proxy
In some cases, slower computer performance
If you experience any of those issues on your Mac, enabling Non-proxy mode should resolve the problem.
How to Use Non-Proxy Mode
To use Freedom in non-proxy mode, select Options > Non-Proxy Mode from your desktop menu:
Note: This option can only be selected or deselected when no sessions are active. If you need a session deleted, please contact support or see the instructions in this article: Ending a block session.
Troubleshooting
Blocking no longer works in some browsers after turning on non-proxy mode
Not all browsers are currently compatible with non-proxy mode. Please see this article for compatible browsers: Supported Browsers for Website Exceptions and Non-Proxy Mode on Mac. If there is a browser you would like us to add, just let us know!
Turning on non-proxy mode blocks Firefox
On a Mac, Firefox will automatically be hidden (blocked) when using Freedom's Non-Proxy mode or the Website Exceptions feature, as it is not compatible with these features.
Having trouble?
If you're having any difficulty, please feel free to contact us. We're happy to help!