We've made it easy to ensure that Freedom is running on your devices from the online dashboard! Just login at https://freedom.to/dashboard and take a look at your devices.

Another way to determine whether the Freedom app is running on your Mac is to look for the butterfly icon in your menu bar:

Don't see the butterfly?

Try launching the Freedom app from your Applications folder, or wherever you have it saved. The butterfly should then appear!

When Freedom is active, it should be automatically syncing on a regular basis. If it doesn't seem to be doing so, you can manually sync from the Freedom menu:

This is especially helpful if you have made a change via your Freedom dashboard and you want to make sure it's reflected from the app.

The butterfly is there, but the dashboard still says your device is inactive?

You may need to log into the app. Select Log In from the Freedom menu and enter your username and password. If you have multiple Freedom accounts, make sure you are logging in with the same email that is logged into the browser dashboard.

Still having trouble?

If you're having any difficulty, please feel free to send us an email at support@freedom.to or chat with us via the green chat bubble in the bottom right corner of the page. We're happy to help!

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