Issue: I've updated my devices/blocklists/sessions on my dashboard, but the changes are not showing on my app. How do I fix this?

CONTENTS:

  1. How to Sync Freedom on Mac

  2. Still Having Trouble?

After making changes to your sessions or blocklists from your dashboard, you might find that Freedom does not immediately update device, blocklist, and active schedule information automatically on your device. On much rarer occasions, intermittent network problems may also cause blocks to not start or stop on time. In these cases, you can manually synchronize Freedom to reflect recent changes or start/end your session!

How to Sync Freedom on Mac

First, make sure the butterfly icon is appearing in your menu bar. If it isn't there, you may just need to launch the app from your Applications folder to sync:

Freedom menu

Once the app is open, if your changes still aren't syncing, you can manually sync this way:

  1. Click on the butterfly icon in the menu bar.

  2. Select "Sync Freedom"

Mac Sync Freedom

Still having trouble?

If you're having any difficulty, please feel free to send us an email at [email protected] or chat with us via the green chat bubble in the bottom right corner of the page. We're happy to help!

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