Freedom

John Pjontek

Articles and support for general troubleshooting, known limitations, issues with block sessions, uninstalling + reinstalling, iOS troubleshooting, and managing your account

Troubleshooting

This article describes how to block Facebook and Instagram on older iOS devices, and provides some tips for helping it work better.

How to block Facebook and Instagram on iOS 15 and older

This article provides instructions on what to do if Freedom is not working as expected on iOS and links to articles with more information

Freedom for iOS Troubleshooting

This article explains how to ensure Freedom remains active on your iOS device so that scheduled block sessions start and end reliably.

Ensuring Freedom is Active on iOS

iOS Troubleshooting

This article provides in-depth troubleshooting steps for the Freedom Mac app.

Freedom Troubleshooting for Mac

This article explains what to do if Freedom doesn’t seem to be active on your Mac device.

Ensuring Freedom is active on your Mac

Some problems with Freedom can be solved by using non-proxy mode. Here's how to set it up.

Non-Proxy Mode for Mac

This article provides instructions on how to manually synchronize Freedom on Mac.

Syncing Freedom on Mac

When using non-proxy mode or website exceptions, Freedom only works in specific browsers. This article outlines browser compatibility.

Supported Browsers for Website Exceptions and Non-Proxy Mode on Mac

Mac Troubleshooting

Information and links to various help documents to help troubleshoot issues on Android.

Freedom for Android Troubleshooting

This article provides a walkthrough of how to make sure Freedom is running on your Android device.

Ensuring Freedom is active on Android

This article describes how to make sure Freedom has the battery access it needs to work on Android.

Android Battery Optimization Settings

In this article, you'll learn common steps for disabling battery optimization for apps like Freedom on Android devices

How to Disable Battery Optimization for Freedom on Android Devices

Android Troubleshooting

This article provides in-depth troubleshooting steps for our Windows Freedom app.

Freedom Troubleshooting for Windows

This article explains what to do if Freedom doesn’t seem to be active on your Windows device.

Ensuring Freedom is active on Windows

This article explains the Non-Proxy mode setting for Freedom

Non-Proxy Mode for Windows

Supported Browsers for Website Exceptions and Non-Proxy Mode on Windows

Windows Troubleshooting

This article provides troubleshooting steps to fix issues with starting or stopping block sessions

Troubleshooting Session Start/Stop Issues

Issues with Block Sessions

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.