Freedom

Issue: I ran a block session, but now sites are still blocked even after the session has ended. What can I do to fix this?

<a href="#2-manually-sync-freedom">Manually Sync Freedom</a>

1. <a href="#windows">Windows</a>
2. <a href="#mac">Mac</a>
3. <a href="#ios">iOS + Android</a>

<a href="#h_5a890779e0">Log out, and back in to the client</a>

<a href="#4-delete-and-reinstall">Delete and Reinstall</a>

<a href="#h_960c629540">Still having trouble?</a>

1. <a href="#2-manually-sync-freedom">Manually Sync Freedom</a>
   1. <a href="#windows">Windows</a>
   2. <a href="#mac">Mac</a>
   3. <a href="#ios">iOS + Android</a>
2. <a href="#h_5a890779e0">Log out, and back in to the client</a>
3. <a href="#4-delete-and-reinstall">Delete and Reinstall</a>
4. <a href="#h_960c629540">Still having trouble?</a>

As a first step, please try manually syncing the Freedom app to end your session. Here's how:

Click on the butterfly icon in the system tray.

1. Click on the butterfly icon in the system tray.
2. Select "Sync Freedom"

Click on the butterfly icon in the menu bar.

1. Click on the butterfly icon in the menu bar.
2. Select "Sync Freedom"

To manually sync the Freedom app on iOS or Android, simply open the app! Whenever the app is launched, it will automatically sync with our servers to end (or start) your block session. 

If your blocks have not ended properly, and syncing the app manually is not helping, please take the following steps:

Log out of your Freedom Desktop Client by selecting "Log out"

Quit the Freedom Desktop Client by selecting "Quit"

Start the Freedom Desktop Client and log back in.

1. Log out of your Freedom Desktop Client by selecting "Log out"
2. Quit the Freedom Desktop Client by selecting "Quit"
3. Start the Freedom Desktop Client and log back in.

If worse comes to worst, we'll delete and reinstall the device following these steps.

Log into your <a href="https://freedom.to/freedom" rel="nofollow noopener noreferrer" target="_blank">Freedom dashboard</a> and delete the device.  

1. Log into your <a href="https://freedom.to/freedom" rel="nofollow noopener noreferrer" target="_blank">Freedom dashboard</a> and delete the device.  

  2. Uninstall the device from your local computer <a href="https://support.freedom.to/article/17-how-to-uninstall-freedom---desktop" rel="nofollow noopener noreferrer" target="_blank">following these instructions</a>

  4. Reinstall a fresh copy of Freedom from <a href="https://freedom.to/downloads" rel="nofollow noopener noreferrer" target="_blank">https://freedom.to/downloads</a>

___________________________________________________________

If you're having any difficulty, please feel free to <a href="https://support.freedom.to/en/articles/4530131-how-to-contact-support">contact us</a>. We're happy to help!

This article provides troubleshooting steps to end blocks that do not end properly.

Issue: I ran a block session, but now sites are still blocked even after the session has ended. What can I do to fix this?

CONTENTS:

1. Manually Sync Freedom

Windows

Mac

iOS + Android

2. Log out, and back in to the client

3. Delete and Reinstall

Having trouble?