In this article, we explain the ways to end or escape your Freedom block session, depending on your device type and whether you are using Locked Mode.
ℹ️ Customer support for block session management is changing. Read more here.
Ending a session when not in locked mode
There are a few ways you can end a block session when necessary if you don't have Locked Mode enabled.
End Session via Freedom Dashboard
Log in to your Freedom dashboard - https://freedom.to/dashboard
Click on the name of the session you would like to disable.
Select Edit Session/Edit Schedule and the session editor will open up.
Select End Session
After your session is ended, select Sync Freedom in the Mac/Windows menu, or re-open the app on Android/iOS to ensure the blocks are removed.
End Session via mobile app (iOS and Android)
You can also end sessions in the Freedom app on your iOS or Android device when locked mode is not enabled.
Open the Freedom app
From the Today Screen, tap the session you want to end.
Tap 'End Session' in the upper right corner
Android:
iOS:
Note: Another way to escape a block session when locked mode is disabled is to log out of the mobile app. To log out, tap on the settings tab, then select “log out.” Please note that it might take a minute for your apps to regain connectivity.
Quitting or logging out of the app (Mac and Windows)
If you would like to be able to end a session by quitting the app on Mac or Windows, you'll first want to make sure Options > Locked Mode is not selected on the Freedom menu.
As long as that is deselected, you can exit sessions by quitting or logging out of the Freedom desktop app. For more information on desktop menu options, please see Windows Desktop Menu Options Explained or Mac Desktop Menu Options Explained.
Note: If you decide to quit in the middle of a session, the next time you reopen the app, the session will continue if it's still during the scheduled times.
Ending a session in locked mode
You are limited to a couple of options for ending an active session if you are in locked mode.
End Session via Freedom Dashboard
You may occasionally need to end a session when you are using locked mode. To accomplish this, we have a feature that allows you to end your block session, however, accounts are limited to 10 uses of this feature.
To take advantage of this feature, follow these steps.
Log in to your Freedom dashboard - https://freedom.to/dashboard
Find the block session you wish to end in your list of running sessions and click on it.
Next, click on Edit Session/Edit Schedule and the session editor will open up.
At the bottom of the form, you will see an End Session link. Click that, and you will be asked to confirm that you want to end the session.
After your session is ended, please select Sync Freedom in the Mac/Windows menu, or re-open the app on Android/iOS to ensure the blocks are removed.
If you don't want the ability to delete sessions, simply click Disable ability to end sessions and it will be turned off for your account.
Upcoming changes to customer support for session management
What's Changing?
Starting soon, we’re making some changes to how we handle requests related to ending block sessions.
ℹ️ Freedom Customer Support will no longer reset counters for session deletions, disable Locked Mode, or end Freedom sessions on demand.
We believe this change is in line with our mission: once you’ve chosen to focus, we’re here to support your commitment. Locked Mode is designed to help you stay on track by preventing early session endings, and this includes not intervening from our side.
What Does This Mean for You?
Here's how this affects customer support for session management
If you're using Freedom's Locked Mode, you'll need to wait until your sessions naturally end.
In case of emergencies, your account will include one session deletion allowance, which will renew every 7 days.
Sessions will still be allowed to be deleted within the first minute if you make a mistake.
On the Freedom dashboard, we will no longer support the hard limit of 10 session deletion allowances, which will be replaced by the renewing allowance of one session deletion.
If this policy feels too strict, we encourage you to disable Locked Mode, which will allow you to end sessions as needed.
When is this change happening?
We’ll be rolling out these changes across our apps and implementing them with our support team in the coming months.
Having trouble?
If you're having any difficulty, please feel free to contact us. We're happy to help!