CONTENTS:


Ending a session when not in locked mode

There are a few ways you can end a block session when necessary if you don't have Locked Mode enabled.

End Session via Freedom Dashboard

  1. Log in to your Freedom dashboard - https://freedom.to/dashboard

  2. Click on the name of the session you would like to disable.

  3. Select "Edit session," and the session editor will open up.

  4. Under the "Save" button at the bottom of the form, select "End Session"

  5. After your session is ended, select "Sync Freedom" in the Mac/Windows menu, or re-open the app on Android/iOS to ensure the blocks are removed.

If this is a recurring session, this only disables the current instance. It will resume at its next scheduled time. If you would like to delete the session completely, here's how:

  1. While the session is inactive, click the name of the schedule and then "Edit Schedule"

  2. At the bottom of the schedule settings, click "Delete Session". This will permanently delete the schedule and can't be undone.

Quitting or logging out of the app (Mac/Windows)

If you would like to be able to end a session by quitting the app on Mac or Windows, you'll first want to make sure Options > Locked Mode is not selected on the Freedom menu.

As long as those options are deselected, you can exit sessions by quitting or logging out of the Freedom desktop app. For more information on desktop menu options, please see Windows Desktop Menu Options Explained or Mac Desktop Menu Options Explained.

Please note that if you decide to quit in the middle of a session, the next time you reopen the app, the session will continue if it's still during the scheduled times.

Logging out of the app (iOS/Android)

If you would like to be able to end a session on an iOS or Android device, you can do so by logging out of the app. To log out, tap on the settings tab, then select “log out.” Please note that it might take a minute for your apps to regain connectivity.


Ending a session in locked mode

You are limited to a couple of options for ending an active session if you are in locked mode.

End Session via Freedom Dashboard

You may occasionally need to end a session when you are using locked mode. To accomplish this, we have a feature that allows you to end your block session, however, accounts are limited to three uses of this feature.

To take advantage of this feature, follow these steps.

  1. Log in to your Freedom dashboard - https://freedom.to/dashboard

  2. Find the block session you wish to end in your list of running sessions and click on it.

  3. Next, click on "Edit session," and the session editor will open up.

  4. Under the "Save" button at the bottom of the form, you will see an "End Session" link.  Click that, and you will be asked to confirm that you want to delete the session.

  5. After your session is ended, please select "Sync Freedom" in the Mac/Windows menu, or re-open the app on Android/iOS to ensure the blocks are removed.

If you don't want the ability to delete sessions, simply click "Disable this feature" and it will be turned off for your account.

If this is a recurring session, this only disables the current instance. It will resume at its next scheduled time. If you would like to delete the session completely, here's how:

  1. While the session is inactive, click the name of the schedule and then "Edit Schedule"

  2. At the bottom of the schedule settings, click "Delete Session". This will permanently delete the schedule and can't be undone.

End Session by contacting support

Active sessions can be ended or deleted by contacting support. You can reach our support desk by emailing [email protected], or by using the green chat bubble at the bottom right of your dashboard. Our support hours are Monday-Friday, 9-5 ET, and we can usually respond within 10-15 minutes during that time. Outside of those hours, we do offer emergency support for session removals, but response times may be a few hours.

When contacting support, let us know if you would like to disable (end the current instance) or delete (completely remove) your session.


Questions? Need more help?

If you're having any difficulty, please feel free to send us an email at [email protected] or chat with us via the green chat bubble in the bottom right corner of the page. We're always happy to help!

Did this answer your question?