By default, Freedom sessions are set up so that most parameters cannot be edited while your session is active. Additionally, sessions cannot be deleted while they are active. This is intentional, to make it harder to get around your blocks, and this is how your account will function even with Locked Mode turned off.

To further clarify, below is a list of what cannot be modified in an active session. 

If you would like to edit these parameters, you can contact support and we can end your session so you can edit it. We can also remove devices or blocklists from your sessions for you.

Alternatively, you can wait until your session is inactive (for start later and recurring sessions). Once your session is inactive, you can fully edit and/or delete your sessions as needed.

Finally, there are some key factors that can be edited to control your session! 

Blocklists can be edited during your active session, meaning you can remove sites you need to access temporarily, add new sites to be blocked, and so on. Even though active sessions cannot be deleted, you can change your blocklists to access what you need when you need it. NOTE: Locked Mode must be turned off to edit your blocklists!

Good question! That's where Locked Mode comes in. Locked Mode will disable you from editing your blocklists and stop you from deleting your devices while in an active session. Check out our Locked Mode Article here for more info.

Inactive Recurring Sessions and inactive Start Later sessions can be fully edited! This includes changing start/end times, adding or removing devices to the sessions, adding or removing blocklists to the session, etc. Inactive Start Later and Recurring Session sessions can also be deleted while they are inactive.

If you're having any difficulty, please feel free to contact us. We're happy to help!