How to avoid being charged after the Trial period
To ensure you are not charged at the end of your Freedom trial period, you must cancel your subscription through the same platform where you started your trial:
Cancel Through Apple App Store
Follow Apple's instructions for canceling subscriptions here:
š How to cancel an Apple subscription
Cancel Through Google Play Store
Follow Google's instructions for canceling subscriptions here:
š How to cancel a Google Play subscription
How to Delete Your Freedom Account During the Trial Period
While the trial period is still active, there isnāt an option for deleting your account completely. Please cancel your trial to ensure you wonāt be charged, and wait for the trial period to come to an end.
Once the trial period ends, you can delete your account by clicking "Account Removal" at the bottom of your Freedom settings page.
There is no option to permanently delete your Freedom account while the trial is still active.
To ensure you are not charged:
Cancel your trial via the App Store or Google Play Store.
Wait for the trial period to end.
Once the trial period ends, you can delete your account by:
Navigating to your Freedom settings page.
Clicking āAccount Removalā at the bottom of the page.
How to Change Your Subscription Type During the Trial Period
Not all Freedom subscription plans are available via the Google Play Store (e.g. Forever or Monthly). To upgrade to a plan on our website that's not available in the Play Store:
Cancel your trial via the Google Play Store.
Wait for the trial period to end.
Go to freedom.to/upgrade.
Choose your plan and complete the checkout process
How to Upgrade to the Forever Plan After Your Trial
To upgrade to the Forever plan, follow these steps:
Cancel your trial via the App Store or Google Play Store to avoid being charged.
Wait for your trial to expire.
After the trial ends, you can upgrade to the Forever plan through one of the following options:
iOS users: Upgrade directly in the Freedom app via the App Store or from our website at freedom.to/upgrade.
Android users: The Forever plan is not available in the Google Play Store. Instead, upgrade on our website at freedom.to/upgrade.
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How to Apply a Discount to the Premium Plan
Discount codes (coupon codes) can only be applied when purchasing a subscription directly through the Freedom website.
They cannot be used if you subscribe via the App Store or Play Store.
To use a discount code:
Cancel your trial via the App Store or Google Play Store.
Wait for the trial to end.
Go to freedom.to/upgrade.
Choose your plan and enter the discount code at checkout.
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Still Having Trouble?
If your question is not answered here, please contact us via email at [email protected]. We're always happy to help!