Issue: I'm having some trouble with Freedom. Is _____ normal ?
We're always working to improve Freedom, but the app does have some limitations. We'll list them here - and indicate if we're working on them.
Specific Limitations: Hola Tunnel
Freedom can not block websites if you are running the Hola service. Hola is a peer-to-peer tunneling service that acts much like a VPN, and Freedom can not intercept traffic that travels through Hola. To fix this, please install our Freedom browser extensions. Note: There are multiple benefits to disabling Hola, as Hola has many known privacy and security vulnerabilities to using the service.
General Known Limitations
Blocking notifications. We're unable to block certain kinds of notifications, such as those generated by programs on your computer. We are able to block notifications generated by network activity (like getting a new mail message, or iChat) if you're running in "Block everything" mode.
Still having trouble?
If you're having any difficulty, please feel free to send us an email at firstname.lastname@example.org or chat with us via the green chat bubble in the bottom right corner of the page. We're happy to help!